Update Zendesk tickets with data from a custom webhook

Create Zendesk Sunshine profiles from new Microsoft 365 Excel worksheet rows

Every time a row is added in your Microsoft 365 Excel, Make will create a Zendesk Sunshine profile of it. We have created a (sample worksheet)[https://dnu-my.sharepoint.com/:x:/g/personal/ivanov_d_donnu_edu_ua1/EY3Ao8tUQaJAt-IoSI480NEBtf9jVLZ5sVoTsSFaMlF5kw?e=yTgbi3] for you to use it as a reference.

Create a new ticket in Zendesk from a new Typeform form response

Every time a new form is submitted in Typeform, a new ticket will be instantly created in Zendesk. Watch a step-by-step video tutorial showing the config process [here.](https://www.youtube.com/watch?v=nQkiz68g-IY)

Generate continuous PRD updates in Google Docs from Slack, Zoom, Jira, Zendesk, Figma and analytics using OpenAI

This workflow creates an automated Product Intelligence Engine that continuously collects signals from multiple product sources and generates structured PRD updates using AI. It ingests conversations, feedback, support tickets, analytics, and design comments, standardizes them, analyzes them with an AI PRD Agent, and automatically updates a Google Doc with structured PRD recommendations. Instead of manually reviewing Slack threads, Zoom calls, Jira comments, support tickets, and customer forms,

Automate customer feedback analysis with Forms, AI, Google Sheets and WhatsApp

Automate Customer Feedback Analysis with Google Sheets, WhatsApp, and Email Introduction: Drowning in Data, Starving for Insight? Imagine this: Your team launches a new feature. Feedback starts pouring in emails, support tickets, social media mentions, and survey responses. You know gold is buried in there, but manually reading, tagging, and summarising hundreds, maybe thousands, of comments? It takes days, maybe weeks. By the time you have a clear picture, the moment might have passed. Sounds e

Tag and/or comment on Zendesk tickets when an email to requester is not delivered (from Microsoft 365 Email)

Use this template to automatically tag and/or comment on a Zendesk ticket if an email sent to a requester had not been delivered. The template works if you're using Zendesk in connection with Outlook.

Send Email to customers who created more than 2 Zendesk tickets in 30 days

Use this template to automatically send an email message to customers who create more than two tickets in the last 30 days to ensure the issues they have been experiencing are resolved. The template is set to run every day at 10:00. You can change it by clicking the watch icon on the first module.

Create a new Notion database item for every new article from RSS feed

Automatically create a new Notion page for every article published in your RSS feed, keeping your content organized and easily accessible.

Add Notion database items (pages) to Monday as items

Use this template to automatically create a Monday item when a new Notion database item (page) is created. If you want to sync the task's status, we recommend creating a Notion property of type *select* and adding the Monday statuses to it as options. For a 2-way items synchronization, use it in combination with this [template](https://www.integromat.com/en/integration/6386-add-items-from-a-monday-board-to-a-notion-database). We recommend marking items imported from Notion, for example by crea