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Make.com

Shopify to WhatsApp order confirmation

Make.comMake.com2 modulesv1.0
ShopifyWhatsApp

Instantly notify customers via WhatsApp when they place an order on your Shopify store. HOW IT WORKS: - Triggers when a new order is created in Shopify - Extracts customer details (name, phone, order number, total) - Sends personalized WhatsApp confirmation message via WhatsScale BENEFITS: - 98% open rate vs 20% for email - Instant delivery - customers know their order is confirmed - Builds trust and reduces "did my order go through?" support tickets SETUP REQUIRED: - Shopify store with API a

At a glance

Shopify to WhatsApp order confirmation is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Shopify, WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
Make.com
Connects
Shopify, WhatsApp
Modules
2
Price
Free
Version
v1.0

About this workflow

Instantly notify customers via WhatsApp when they place an order on your Shopify store.

HOW IT WORKS:

  • Triggers when a new order is created in Shopify
  • Extracts customer details (name, phone, order number, total)
  • Sends personalized WhatsApp confirmation message via WhatsScale

BENEFITS:

  • 98% open rate vs 20% for email
  • Instant delivery - customers know their order is confirmed
  • Builds trust and reduces "did my order go through?" support tickets

SETUP REQUIRED:

  • Shopify store with API access
  • WhatsScale account with connected WhatsApp session
  • Customer phone numbers in Shopify orders

MESSAGE TEMPLATE:

"Hi [Name], thank you for your order #[Order Number]!

Your order of [Total] has been confirmed.

We'll notify you when it ships.

Reply if you have any questions!"

CUSTOMIZATION:

  • Edit the message text to match your brand voice
  • Add order details like items purchased
  • Include estimated delivery date

WORKS WITH:

  • Shopify Basic, Shopify, Advanced, and Plus plans
  • Any WhatsApp number connected to WhatsScale

Created by WhatsScale. Contact: support@whatsscale.com

Make.com

How to import this Make.com workflow

  1. 1

    Download the blueprint JSON file after purchase.

  2. 2

    Open Make.com → go to Scenarios → click Import Blueprint.

  3. 3

    Select the downloaded JSON file and confirm.

  4. 4

    Connect your app credentials in each module.

  5. 5

    Run once manually to test, then activate the schedule.

Setup guide

Setup guide included

Purchase to unlock the full step-by-step guide

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  • JSON blueprint — instant download
  • Setup guide PDF included
  • 5 downloads · valid 30 days
  • Works with Make.com

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