Shopify to WhatsApp order confirmation
Instantly notify customers via WhatsApp when they place an order on your Shopify store. HOW IT WORKS: - Triggers when a new order is created in Shopify - Extracts customer details (name, phone, order number, total) - Sends personalized WhatsApp confirmation message via WhatsScale BENEFITS: - 98% open rate vs 20% for email - Instant delivery - customers know their order is confirmed - Builds trust and reduces "did my order go through?" support tickets SETUP REQUIRED: - Shopify store with API a
At a glance
Shopify to WhatsApp order confirmation is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Shopify, WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- Make.com
- Connects
- Shopify, WhatsApp
- Modules
- 2
- Price
- Free
- Version
- v1.0
About this workflow
Instantly notify customers via WhatsApp when they place an order on your Shopify store.
HOW IT WORKS:
- Triggers when a new order is created in Shopify
- Extracts customer details (name, phone, order number, total)
- Sends personalized WhatsApp confirmation message via WhatsScale
BENEFITS:
- 98% open rate vs 20% for email
- Instant delivery - customers know their order is confirmed
- Builds trust and reduces "did my order go through?" support tickets
SETUP REQUIRED:
- Shopify store with API access
- WhatsScale account with connected WhatsApp session
- Customer phone numbers in Shopify orders
MESSAGE TEMPLATE:
"Hi [Name], thank you for your order #[Order Number]!
Your order of [Total] has been confirmed.
We'll notify you when it ships.
Reply if you have any questions!"
CUSTOMIZATION:
- Edit the message text to match your brand voice
- Add order details like items purchased
- Include estimated delivery date
WORKS WITH:
- Shopify Basic, Shopify, Advanced, and Plus plans
- Any WhatsApp number connected to WhatsScale
Created by WhatsScale. Contact: support@whatsscale.com
How to import this Make.com workflow
- 1
Download the blueprint JSON file after purchase.
- 2
Open Make.com → go to Scenarios → click Import Blueprint.
- 3
Select the downloaded JSON file and confirm.
- 4
Connect your app credentials in each module.
- 5
Run once manually to test, then activate the schedule.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
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- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with Make.com
Need help setting this up?
Book a 3-hour live setup session with an Agility consultant.
- Configure live on Google Meet / Zoom
- Free follow-up if workflow has defects
- Platform expert assigned to you