Shopify to WhatsApp shipping update
Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched. HOW IT WORKS: - Triggers when an order is fulfilled/shipped in Shopify - Extracts tracking info, carrier, and customer details - Sends personalized WhatsApp shipping notification via WhatsScale BENEFITS: - Reduce "where's my order?" support tickets by 50%+ - 98% open rate - customers actually see the update - Build trust with proactive communication SETUP REQUIRED: - Shopify store with fulfillment
At a glance
Shopify to WhatsApp shipping update is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Shopify, WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- Make.com
- Connects
- Shopify, WhatsApp
- Modules
- 2
- Price
- Free
- Version
- v1.0
About this workflow
Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched.
HOW IT WORKS:
- Triggers when an order is fulfilled/shipped in Shopify
- Extracts tracking info, carrier, and customer details
- Sends personalized WhatsApp shipping notification via WhatsScale
BENEFITS:
- Reduce "where's my order?" support tickets by 50%+
- 98% open rate - customers actually see the update
- Build trust with proactive communication
SETUP REQUIRED:
- Shopify store with fulfillment workflow
- WhatsScale account with connected WhatsApp session
- Customer phone numbers in Shopify orders
MESSAGE TEMPLATE:
"Hi [Name], great news! 🚚
Your order #[Order Number] has been shipped!
Tracking: [Tracking Number]
Carrier: [Carrier Name]
Track here: [Tracking URL]"
CUSTOMIZATION:
- Edit message to match your brand voice
- Add estimated delivery date
- Include return policy or support contact
Created by WhatsScale. Contact: support@whatsscale.com
How to import this Make.com workflow
- 1
Download the blueprint JSON file after purchase.
- 2
Open Make.com → go to Scenarios → click Import Blueprint.
- 3
Select the downloaded JSON file and confirm.
- 4
Connect your app credentials in each module.
- 5
Run once manually to test, then activate the schedule.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
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- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with Make.com
Need help setting this up?
Book a 3-hour live setup session with an Agility consultant.
- Configure live on Google Meet / Zoom
- Free follow-up if workflow has defects
- Platform expert assigned to you