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Shopify abandoned cart WhatsApp recovery

Make.comMake.com5 modulesv1.0
ShopifyWhatsApp

Recover lost sales by sending WhatsApp reminders to customers who abandoned their cart. HOW IT WORKS: - Polls Shopify for abandoned checkouts on a schedule - Tracks which carts have already been messaged (prevents duplicates) - Sends personalized WhatsApp recovery message via WhatsScale BENEFITS: - Recover 10-15% of abandoned carts - 98% open rate vs 20% for email recovery - Faster response - reach customers while still warm SETUP REQUIRED: - Shopify store with checkout data - WhatsScale acco

At a glance

Shopify abandoned cart WhatsApp recovery is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Shopify, WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
Make.com
Connects
Shopify, WhatsApp
Modules
5
Price
Free
Version
v1.0

About this workflow

Recover lost sales by sending WhatsApp reminders to customers who abandoned their cart.

HOW IT WORKS:

  • Polls Shopify for abandoned checkouts on a schedule
  • Tracks which carts have already been messaged (prevents duplicates)
  • Sends personalized WhatsApp recovery message via WhatsScale

BENEFITS:

  • Recover 10-15% of abandoned carts
  • 98% open rate vs 20% for email recovery
  • Faster response - reach customers while still warm

SETUP REQUIRED:

  • Shopify store with checkout data
  • WhatsScale account with connected WhatsApp session
  • Make.com Data Store for tracking sent messages

SCHEDULER:

Default runs every 30 minutes. Adjust based on your volume.

MESSAGE TEMPLATE:

"Hi [Name], you left something behind! 🛒

Your cart with [Items] is waiting for you.

Complete your purchase: [Checkout URL]

Reply if you have any questions!"

CUSTOMIZATION:

  • Add discount code for extra incentive
  • Adjust timing (send 1hr, 24hr after abandonment)
  • Personalize with item names and images

Created by WhatsScale. Contact: support@whatsscale.com

Make.com

How to import this Make.com workflow

  1. 1

    Download the blueprint JSON file after purchase.

  2. 2

    Open Make.com → go to Scenarios → click Import Blueprint.

  3. 3

    Select the downloaded JSON file and confirm.

  4. 4

    Connect your app credentials in each module.

  5. 5

    Run once manually to test, then activate the schedule.

Setup guide

Setup guide included

Purchase to unlock the full step-by-step guide

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  • JSON blueprint — instant download
  • Setup guide PDF included
  • 5 downloads · valid 30 days
  • Works with Make.com

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