Create Help Scout conversations from new Cognito Forms entries
Every time someone fills out your Gognito Form, Make will automatically create a new conversation in Help Scout. If the respondent's data does not exist yet in Help Scout, Make will also create a new customer. In order for this template to work, your Gognito Form should ask, among other things, for the respondent's email address, name and surname.
At a glance
Create Help Scout conversations from new Cognito Forms entries is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects cognitoforms, helpscout, builtin. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- Make.com
- Connects
- cognitoforms, helpscout, builtin
- Modules
- 6
- Price
- Free
- Version
- v1.0

About this workflow
Every time someone fills out your Gognito Form, Make will automatically create a new conversation in Help Scout. If the respondent's data does not exist yet in Help Scout, Make will also create a new customer. In order for this template to work, your Gognito Form should ask, among other things, for the respondent's email address, name and surname.
How to import this Make.com workflow
- 1
Download the blueprint JSON file after purchase.
- 2
Open Make.com → go to Scenarios → click Import Blueprint.
- 3
Select the downloaded JSON file and confirm.
- 4
Connect your app credentials in each module.
- 5
Run once manually to test, then activate the schedule.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
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- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with Make.com
Need help setting this up?
Book a 3-hour live setup session with an Agility consultant.
- Configure live on Google Meet / Zoom
- Free follow-up if workflow has defects
- Platform expert assigned to you