Create a new problem in Freshservice from a new feature in ArcGIS Field Maps
Every time a new feature is created in ArcGIS Field Maps, a new problem will be created in Freshservice. Note that the template works with a sample Debris map described in [this article.](https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/automate-email-notifications-for-field-updates/)
At a glance
Create a new problem in Freshservice from a new feature in ArcGIS Field Maps is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects arcgis-field-maps, builtin, freshservice. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- Make.com
- Connects
- arcgis-field-maps, builtin, freshservice
- Modules
- 3
- Price
- Free
- Version
- v1.0

About this workflow
Every time a new feature is created in ArcGIS Field Maps, a new problem will be created in Freshservice.
Note that the template works with a sample Debris map described in [this article.](https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/automate-email-notifications-for-field-updates/)
How to import this Make.com workflow
- 1
Download the blueprint JSON file after purchase.
- 2
Open Make.com → go to Scenarios → click Import Blueprint.
- 3
Select the downloaded JSON file and confirm.
- 4
Connect your app credentials in each module.
- 5
Run once manually to test, then activate the schedule.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
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- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with Make.com
Need help setting this up?
Book a 3-hour live setup session with an Agility consultant.
- Configure live on Google Meet / Zoom
- Free follow-up if workflow has defects
- Platform expert assigned to you