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Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)

Make.comMake.com6 modulesv1.0
JiraZendesk

Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments). The attachments have to be linked to the first ticket comment. Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).

At a glance

Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments) is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Jira, Zendesk. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
Make.com
Connects
Jira, Zendesk
Modules
6
Price
Free
Version
v1.0

About this workflow

Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments).

The attachments have to be linked to the first ticket comment.

Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).

Make.com

How to import this Make.com workflow

  1. 1

    Download the blueprint JSON file after purchase.

  2. 2

    Open Make.com → go to Scenarios → click Import Blueprint.

  3. 3

    Select the downloaded JSON file and confirm.

  4. 4

    Connect your app credentials in each module.

  5. 5

    Run once manually to test, then activate the schedule.

Setup guide

Setup guide included

Purchase to unlock the full step-by-step guide

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  • JSON blueprint — instant download
  • Setup guide PDF included
  • 5 downloads · valid 30 days
  • Works with Make.com

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