Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)
Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments). The attachments have to be linked to the first ticket comment. Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).
At a glance
Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments) is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Jira, Zendesk. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- Make.com
- Connects
- Jira, Zendesk
- Modules
- 6
- Price
- Free
- Version
- v1.0
About this workflow
Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments).
The attachments have to be linked to the first ticket comment.
Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).
How to import this Make.com workflow
- 1
Download the blueprint JSON file after purchase.
- 2
Open Make.com → go to Scenarios → click Import Blueprint.
- 3
Select the downloaded JSON file and confirm.
- 4
Connect your app credentials in each module.
- 5
Run once manually to test, then activate the schedule.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
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- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with Make.com
Need help setting this up?
Book a 3-hour live setup session with an Agility consultant.
- Configure live on Google Meet / Zoom
- Free follow-up if workflow has defects
- Platform expert assigned to you