AI chatbot call center: General exception flow (production-ready, part 8)
Workflow Name: đź‘» Exception Flow Template was created in n8n v1.90.2 Skill Level: Low Categories: n8n, Chatbot Stacks - Error Trigger - Slack node What this workflow does? This is a n8n Error Workflow. It will trigger when there is an error in another workflow. When this happens, it then tries to send an error notification to the preset Slack channel. How it works - The Error Trigger node will trigger when there is an error in another workflow, as long as that workflow is set up to do so. - A err
At a glance
AI chatbot call center: General exception flow (production-ready, part 8) is a ready-made n8n workflow you import as a workflow JSON file — no build required. It connects Slack. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- n8n
- Connects
- Slack
- Modules
- 2
- Price
- Free
- Version
- v1.0

About this workflow
Workflow Name: đź‘» Exception Flow Template was created in n8n v1.90.2 Skill Level: Low Categories: n8n, Chatbot Stacks - Error Trigger - Slack node What this workflow does? This is a n8n Error Workflow. It will trigger when there is an error in another workflow. When this happens, it then tries to send an error notification to the preset Slack channel. How it works - The Error Trigger node will trigger when there is an error in another workflow, as long as that workflow is set up to do so. - A error notification will be sent to the Slack Channel. Set up instructions 1. Create you Slack credentials, refer to n8n integration documentation for more information. 2. Set up the Channel in đź‘» Exception Alert node. 3. For any n8n workflows to trigger this, switch to that workflow, select menu > settings, and set the Error Workflow to đź‘» Exception Flow. How to adjust it to your needs Although this workflow template is part of the AI Chatbot Call Center Series, it could be used with any n8n workflows. - Update the Channel in đź‘» Exception Alert to your own channel
How to import this n8n workflow
- 1
Download the workflow JSON file after purchase.
- 2
Open n8n → click the menu → Import from File.
- 3
Select the downloaded JSON and import.
- 4
Set up credentials for each node that requires them.
- 5
Click Execute Workflow to test, then activate.
Setup guide
Setup guide included
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