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Auto-reply to FAQs on WhatsApp using Postgres (Module "FAQ")

n8nn8n22 modulesv1.0
WhatsApp

Who is this for? This workflow is designed for businesses or individuals who want to automate responses to frequently asked questions via WhatsApp, while managing their question-and-answer database using Postgres. What problem is this workflow solving? This workflow addresses the challenge of efficiently managing and automating responses to customer inquiries. It helps reduce manual effort and ensures quick access to information, while providing an option for customers to request live assistance

At a glance

Auto-reply to FAQs on WhatsApp using Postgres (Module "FAQ") is a ready-made n8n workflow you import as a workflow JSON file — no build required. It connects WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
n8n
Connects
WhatsApp
Modules
22
Price
Free
Version
v1.0
Auto-reply to FAQs on WhatsApp using Postgres (Module "FAQ") workflow diagram

About this workflow

Who is this for? This workflow is designed for businesses or individuals who want to automate responses to frequently asked questions via WhatsApp, while managing their question-and-answer database using Postgres. What problem is this workflow solving? This workflow addresses the challenge of efficiently managing and automating responses to customer inquiries. It helps reduce manual effort and ensures quick access to information, while providing an option for customers to request live assistance when needed. What this workflow does 1. It allows you to store questions and answers in a Postgres database. 2. A link to a bot is shared with customers, enabling them to read the available questions and answers. 3. If a customer does not find an answer to their query, they can request a consultation with a manager. Setup 1. Create tables in Postgres DB - Replace "n8n" in the provided SQL script with the name of your schema in the database. - Run the SQL script in your database to set up the necessary tables. (The script is available in the workflow.) 2. Add Credentials - Set up the WhatsApp integration (OAuth and Account credentials). - Connect the Postgres database by adding the necessary credentials. How to customize this workflow to your needs - Modify the Postgres schema name in the SQL script to match your database configuration. - Update the questions and answers in the database to suit the information you want to provide via the bot. - Customize the WhatsApp integration settings to match your account credentials and API details.

n8n

How to import this n8n workflow

  1. 1

    Download the workflow JSON file after purchase.

  2. 2

    Open n8n → click the menu → Import from File.

  3. 3

    Select the downloaded JSON and import.

  4. 4

    Set up credentials for each node that requires them.

  5. 5

    Click Execute Workflow to test, then activate.

Setup guide

Setup guide included

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