Automate customer support with Gmail, Google Sheets, ERP data & GPT-4o AI
AI Customer Support Assistant - Cloud Version What this workflow does: This AI-powered customer support automation processes incoming support requests via email or chat, analyzes them using AI, retrieves relevant context, and generates draft responses for support agents. Key Features: ✅ Multi-channel Input: Email & chat triggers ✅ AI-powered Analysis: Extracts sentiment, urgency, and key information ✅ Context Integration: Combines product manuals, ERP data, and support history ✅
At a glance
Automate customer support with Gmail, Google Sheets, ERP data & GPT-4o AI is a ready-made n8n workflow you import as a workflow JSON file — no build required. It connects Gmail, Google Sheets, OpenAI. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- n8n
- Connects
- Gmail, Google Sheets, OpenAI
- Modules
- 15
- Price
- Free
- Version
- v1.0

About this workflow
AI Customer Support Assistant - Cloud Version What this workflow does: This AI-powered customer support automation processes incoming support requests via email or chat, analyzes them using AI, retrieves relevant context, and generates draft responses for support agents. Key Features: ✅ Multi-channel Input: Email & chat triggers ✅ AI-powered Analysis: Extracts sentiment, urgency, and key information ✅ Context Integration: Combines product manuals, ERP data, and support history ✅ Draft Response Generation: Creates professional responses in German ✅ Human-in-the-loop: Approval workflow before sending to customers Demo Instructions: 1. Use the Chat interface to test with sample customer queries 2. Or send test emails to trigger the email workflow 3. Watch how AI analyzes and generates contextual responses
How to import this n8n workflow
- 1
Download the workflow JSON file after purchase.
- 2
Open n8n → click the menu → Import from File.
- 3
Select the downloaded JSON and import.
- 4
Set up credentials for each node that requires them.
- 5
Click Execute Workflow to test, then activate.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
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- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with n8n
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