Create an AI-powered Telegram customer support bot with lead management
AI Telegram Customer Support Assistant + Lead Manager This n8n workflow provides a fully automated AI-driven customer support assistant connected to Telegram, with built-in lead management, knowledge-base querying, and context-aware answers. ⭐ What this workflow does Receives user messages from Telegram Logs all incoming/outgoing messages into a Data Table Checks if a lead exists for the user (via chatid) Creates new leads automatically if needed Builds an AI-ready context (user info + lead info
At a glance
Create an AI-powered Telegram customer support bot with lead management is a ready-made n8n workflow you import as a workflow JSON file — no build required. It connects OpenAI, Telegram. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- n8n
- Connects
- OpenAI, Telegram
- Modules
- 15
- Price
- Free
- Version
- v1.0

About this workflow
AI Telegram Customer Support Assistant + Lead Manager This n8n workflow provides a fully automated AI-driven customer support assistant connected to Telegram, with built-in lead management, knowledge-base querying, and context-aware answers. ⭐ What this workflow does Receives user messages from Telegram Logs all incoming/outgoing messages into a Data Table Checks if a lead exists for the user (via chatid) Creates new leads automatically if needed Builds an AI-ready context (user info + lead info + latest message) Uses the AI Agent to answer questions using: FAQ database Services table (programs, prices, descriptions) Settings table (agency info) Lead update tool Sends a natural, friendly reply back to Telegram Updates leads in real time (name, phone, email, notes…) 📦 Required Data Tables (to be created by the user) leads Stores all user information (fullname, phone, email, etc.) services List of available programs/services with prices, duration, category. faq Frequently asked questions with answers and optional tags. settings Company/agency details used by the assistant. chatlogs Logs all messages exchanged with users (user + bot). 🔧 Required Credentials Telegram Bot API Key AI Model Credential (OpenAI, OpenRouter, Groq…) No other credentials required. 🚀 How to use it Import the workflow into your n8n instance Create the required Data Tables as defined inside the Sticky Notes Add your credentials (Telegram + AI Model) Customize the prompt to match your business Activate the workflow — you're ready to go! 💡 Suitable for: Travel agencies Customer support chatbots Lead qualification + automation AI knowledge-based assistants Telegram-first businesses
How to import this n8n workflow
- 1
Download the workflow JSON file after purchase.
- 2
Open n8n → click the menu → Import from File.
- 3
Select the downloaded JSON and import.
- 4
Set up credentials for each node that requires them.
- 5
Click Execute Workflow to test, then activate.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
Related N8n workflows
Summarize emails with OpenAI and send it on Slack
Bulk resume screening & JD matching with GPT-4 for HR teams
Filter and send email notifications for specific rows in Google Sheets using ChatGPT
Automated phone interview evaluation with Vapi, GPT-4o & Google Sheets
Track Singapore COE prices with AI forecasting & smart buy recommendations via Telegram
Seo blog generator with GPT-4o, Perplexity, and Telegram integration
AI-powered receipt and expense tracker with Telegram, Google Sheets & OpenAI
💬 Daily WhatsApp group summarizer – GPT-4o, Google Sheets & Evolution API
Reviews
No reviews yet
Be the first to buy and share your experience.
Leave a review
Sign in to share your experience with this workflow.
Create a free account to purchase workflows.
- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with n8n
Need help setting this up?
Book a 3-hour live setup session with an Agility consultant.
- Configure live on Google Meet / Zoom
- Free follow-up if workflow has defects
- Platform expert assigned to you