AutomationMart
Home/Browse/Handle clinic WhatsApp support with GPT-4o-mini, Pinecone RAG and Gmail alerts
n8n

Handle clinic WhatsApp support with GPT-4o-mini, Pinecone RAG and Gmail alerts

n8nn8n60 modulesv1.0
GmailGoogle SheetsWhatsAppOpenAI

Clinic WhatsApp Customer Service Bot This workflow automates patient communication for medical clinics using the WhatsApp Business API. It supports appointment booking, rescheduling, service inquiries, follow-ups, and document submissions. The workflow includes AI capabilities, appointment management, human escalation logic, memory storage, and CRM synchronization. Good to know - Supports text, voice notes, images, and document uploads. - Uses an AI agent powered by GPT-4o-mini with re

At a glance

Handle clinic WhatsApp support with GPT-4o-mini, Pinecone RAG and Gmail alerts is a ready-made n8n workflow you import as a workflow JSON file — no build required. It connects Gmail, Google Sheets, WhatsApp, OpenAI. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
n8n
Connects
Gmail, Google Sheets, WhatsApp, OpenAI
Modules
60
Price
Free
Version
v1.0
Handle clinic WhatsApp support with GPT-4o-mini, Pinecone RAG and Gmail alerts workflow diagram

About this workflow

Clinic WhatsApp Customer Service Bot This workflow automates patient communication for medical clinics using the WhatsApp Business API. It supports appointment booking, rescheduling, service inquiries, follow-ups, and document submissions. The workflow includes AI capabilities, appointment management, human escalation logic, memory storage, and CRM synchronization. Good to know - Supports text, voice notes, images, and document uploads. - Uses an AI agent powered by GPT-4o-mini with retrieval-augmented generation for accurate answers. - Includes sentiment and frustration detection to trigger human takeover. - Conversation history and lead details are stored for context and follow-up. - Appointment booking includes slot validation to reduce errors and conflicts. How it works - The workflow receives WhatsApp messages through a webhook connection. - The AI agent processes the message and identifies the intent: - 📅 Appointment booking or rescheduling - ❓ Service or doctor inquiry - 📎 Document submission (e.g., lab results, insurance) - 🤝 Human support request - If the request is informational, the AI responds using GPT-4o-mini with RAG from Pinecone to ensure clinic-specific accuracy. - If the request relates to booking, the workflow: - Checks availability in Data Tables - Validates slot selection - Confirms, updates, or cancels the appointment - If the user is confused, frustrated, or explicitly asks for a human, automation is paused and a staff member is notified. - Voice messages are transcribed using Whisper API and images are processed using Vision API. - All interactions are logged and synced to Google Sheets for CRM tracking. Requirements - WhatsApp Business API access with active credentials - OpenAI API key for GPT-4o-mini, Whisper, and Vision models - Pinecone account for vector storage - Google Sheets and Gmail for logging and notifications - n8n instance (Cloud or self-hosted) - Data Tables enabled for memory, appointments, and lead management

n8n

How to import this n8n workflow

  1. 1

    Download the workflow JSON file after purchase.

  2. 2

    Open n8n → click the menu → Import from File.

  3. 3

    Select the downloaded JSON and import.

  4. 4

    Set up credentials for each node that requires them.

  5. 5

    Click Execute Workflow to test, then activate.

Setup guide

Setup guide included

Purchase to unlock the full step-by-step guide

Related N8n workflows

Send Kaleyra messagess from new Google Sheets spreadsheet rows

Every time a new row is added to a Google Sheets spreadsheet, Make will automatically send a message in Kaleyra.

Free

🧑‍🎓 AI powered language teacher with Telegram, Google Sheet and GPT-4o

Tags: Productivity, Education, Learning, Language Context I’m a Supply Chain Data Scientist from Paris who lived six years in China — and yes, learning Mandarin while working full-time was tough. []( Learning Mandarin as an adult can be very difficult, especially if you have a full-time job. With AI, you can now have a Chinese tutor available 24/7 on your phone — no excuses left! It is with this spirit that I designed this workflow to support fellow Mandarin learners with a Chinese Teacher power

Free

Create Facebook ads copy with Notion and ChatGPT: PAS formula

Master Facebook Ads copywriting using the Pain, Agitate, Solution (PAS) framework with Notion and ChatGPT. Enhance ad performance and boost engagement by addressing your audience's pain points and offering effective solutions.

Free

Automate google analytics reporting

Automate Google Analytics Reporting with n8n This n8n workflow collects, processes, and formats Google Analytics data into a comprehensive HTML report. The report is segmented into three primary categories: Engagement Stats, Search Results, and Country Views. The formatted report can be emailed or saved as a document, and the workflow includes error handling and logging for better debugging. Overview Purpose To automate the extraction, processing, and presentation of Google Analytics data in a v

Free

Filter Google Sheets rows, create posts on Facebook Pages and update the sheet

Automatically filter Google Sheets rows, create engaging Facebook Page posts, and update your spreadsheet with new data, streamlining your social media management.

Free

Send messages to a ChatGPT assistant and update records in Airtable with custom webhooks

Automate communication and record updates by sending messages to a ChatGPT assistant and updating Airtable records using custom webhooks for streamlined data management.

Free

Create HubSpot companies & tasks from Jotform submissions with Google Sheets

Workflow: Jotform → HubSpot Company + Task Automation Automatically create or update HubSpot companies and generate follow-up tasks whenever a Jotform is submitted. All logs are stored to Google Sheets for traceability, transparency, and debugging. --- ✅ Use Cases - Capture marketing queries from your website’s Jotform form and immediately create tasks for your sales or SDR team. - Enrich HubSpot companies with submitted domains, company names, and con

Free

Monitor GitHub releases with Gemini AI Chinese translation & Slack notifications

Overview This n8n template monitors specified GitHub repositories. When a new release is published, it automatically fetches the information, uses AI (Google Gemini by default) to summarize and translate it into Chinese, and sends a formatted notification to a designated Slack channel. Core Features: Automated Monitoring: Checks for updates on a predefined schedule. Intelligent Processing: Uses AI to extract key information and translate. Error Handling: Sends an error notification if fetchin

Free

Reviews

No reviews yet

Be the first to buy and share your experience.

Leave a review

Sign in to share your experience with this workflow.

Log in to review
Free
No ratings yet

Create a free account to purchase workflows.

  • JSON blueprint — instant download
  • Setup guide PDF included
  • 5 downloads · valid 30 days
  • Works with n8n

Need help setting this up?

Book a 3-hour live setup session with an Agility consultant.

₹2,499/ session
3 hrs · video call
  • Configure live on Google Meet / Zoom
  • Free follow-up if workflow has defects
  • Platform expert assigned to you
Book installation session
Free