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Send WhatsApp order review request from Google Sheets

Make.comMake.com6 modulesv1.0
Google SheetsWhatsApp

Automatically request order reviews from customers the day after delivery. HOW IT WORKS: - Searches for orders with Delivered Date = Yesterday - Checks WhatsScale CRM for existing contact - Sends personalized review request with order ID - Runs daily - each order processed only once ROUTES: - Contact exists → Send review request - Contact not found → Create contact + Send review request SHEET SETUP: - Column A: Name - Column B: Phone (with country code) - Column C: Order ID - Column D: Delive

At a glance

Send WhatsApp order review request from Google Sheets is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Google Sheets, WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
Make.com
Connects
Google Sheets, WhatsApp
Modules
6
Price
Free
Version
v1.0

About this workflow

Automatically request order reviews from customers the day after delivery.

HOW IT WORKS:

  • Searches for orders with Delivered Date = Yesterday
  • Checks WhatsScale CRM for existing contact
  • Sends personalized review request with order ID
  • Runs daily - each order processed only once

ROUTES:

  • Contact exists → Send review request
  • Contact not found → Create contact + Send review request

SHEET SETUP:

  • Column A: Name
  • Column B: Phone (with country code)
  • Column C: Order ID
  • Column D: Delivered Date (YYYY-MM-DD format)

BENEFITS:

  • Review request per order (not per customer)
  • No duplicate messages - time-based filter
  • No sheet updates needed
  • Contacts synced to WhatsScale CRM

CUSTOMIZE:

  • Edit review request message
  • Include order ID for context
  • Add your review page link
  • Connect to a scheduler to run daily

Built by WhatsScale. Questions? support@whatsscale.com

Make.com

How to import this Make.com workflow

  1. 1

    Download the blueprint JSON file after purchase.

  2. 2

    Open Make.com → go to Scenarios → click Import Blueprint.

  3. 3

    Select the downloaded JSON file and confirm.

  4. 4

    Connect your app credentials in each module.

  5. 5

    Run once manually to test, then activate the schedule.

Setup guide

Setup guide included

Purchase to unlock the full step-by-step guide

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  • JSON blueprint — instant download
  • Setup guide PDF included
  • 5 downloads · valid 30 days
  • Works with Make.com

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