Send WhatsApp order review request from Google Sheets
Automatically request order reviews from customers the day after delivery. HOW IT WORKS: - Searches for orders with Delivered Date = Yesterday - Checks WhatsScale CRM for existing contact - Sends personalized review request with order ID - Runs daily - each order processed only once ROUTES: - Contact exists → Send review request - Contact not found → Create contact + Send review request SHEET SETUP: - Column A: Name - Column B: Phone (with country code) - Column C: Order ID - Column D: Delive
At a glance
Send WhatsApp order review request from Google Sheets is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Google Sheets, WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- Make.com
- Connects
- Google Sheets, WhatsApp
- Modules
- 6
- Price
- Free
- Version
- v1.0
About this workflow
Automatically request order reviews from customers the day after delivery.
HOW IT WORKS:
- Searches for orders with Delivered Date = Yesterday
- Checks WhatsScale CRM for existing contact
- Sends personalized review request with order ID
- Runs daily - each order processed only once
ROUTES:
- Contact exists → Send review request
- Contact not found → Create contact + Send review request
SHEET SETUP:
- Column A: Name
- Column B: Phone (with country code)
- Column C: Order ID
- Column D: Delivered Date (YYYY-MM-DD format)
BENEFITS:
- Review request per order (not per customer)
- No duplicate messages - time-based filter
- No sheet updates needed
- Contacts synced to WhatsScale CRM
CUSTOMIZE:
- Edit review request message
- Include order ID for context
- Add your review page link
- Connect to a scheduler to run daily
Built by WhatsScale. Questions? support@whatsscale.com
How to import this Make.com workflow
- 1
Download the blueprint JSON file after purchase.
- 2
Open Make.com → go to Scenarios → click Import Blueprint.
- 3
Select the downloaded JSON file and confirm.
- 4
Connect your app credentials in each module.
- 5
Run once manually to test, then activate the schedule.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
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- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with Make.com
Need help setting this up?
Book a 3-hour live setup session with an Agility consultant.
- Configure live on Google Meet / Zoom
- Free follow-up if workflow has defects
- Platform expert assigned to you