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Automatically create Linear issues from Gmail support request messages

n8nn8n8 modulesv1.0
GmailOpenAI

This n8n template watches a Gmail inbox for support messages and creates an equivalent issue item in Linear. How it works A scheduled trigger fetches recent Gmail messages from the inbox which collects support requests. These support requests are filtered to ensure they are only processed once and their HTML body is converted to markdown for easier parsing. Each support request is then triaged via an AI Agent which adds appropriate labels, assesses priority and summarises a title and descript

At a glance

Automatically create Linear issues from Gmail support request messages is a ready-made n8n workflow you import as a workflow JSON file — no build required. It connects Gmail, OpenAI. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
n8n
Connects
Gmail, OpenAI
Modules
8
Price
Free
Version
v1.0
Automatically create Linear issues from Gmail support request messages workflow diagram

About this workflow

This n8n template watches a Gmail inbox for support messages and creates an equivalent issue item in Linear. How it works A scheduled trigger fetches recent Gmail messages from the inbox which collects support requests. These support requests are filtered to ensure they are only processed once and their HTML body is converted to markdown for easier parsing. Each support request is then triaged via an AI Agent which adds appropriate labels, assesses priority and summarises a title and description of the original request. Finally, the AI generated values are used to create an issue in Linear to be actioned. How to use Ensure the messages fetched are solely support requests otherwise you'll need to classify messages before processing them. Specify the labels and priorities to use in the system prompt of the AI agent. Requirements Gmail for incoming support messages OpenAI for LLM Linear for issue management Customising this workflow Consider automating more steps after the issue is created such as attempting issue resolution or capacity planning.

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How to import this n8n workflow

  1. 1

    Download the workflow JSON file after purchase.

  2. 2

    Open n8n → click the menu → Import from File.

  3. 3

    Select the downloaded JSON and import.

  4. 4

    Set up credentials for each node that requires them.

  5. 5

    Click Execute Workflow to test, then activate.

Setup guide

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